
How to use AI to improve Customer Service
The integration of generative models into customer service is revolutionizing how businesses interact with users. These AI-driven models have proven effective in automating responses, enhancing
The integration of generative models into customer service is revolutionizing how businesses interact with users. These AI-driven models have proven effective in automating responses, enhancing
Can you imagine responding to your customers’ inquiries in less than 5 minutes, recovering abandoned carts, and sustainably increasing your sales? That’s exactly what Vainsa,
Currently, conversational marketing is one of the most effective strategies for connecting with customers directly, quickly, and in a personalized way. Companies worldwide, especially in
In the competitive business world, adapting to change is essential for survival and growth. This is something Grupo Crossland, a company with over 60 years
The growth dilemma Hiring more agents is a common solution, but it’s neither scalable nor economical. This is where the concept of the intelligent virtual
Tendencias hoy Before E-Commerce, Now Conversational Commerce Antes Comércio Eletrônico, Hoje Comércio Conversacional Antes Comercio Electrónico, Hoy Comercio Conversacional Conversion Summit 2024: Innovación, Automatización y
Excessive reliance on platforms like Facebook and Instagram for promotion and marketing can have serious repercussions for a business in the event of an unexpected
Wondering how you can effectively boost your company’s sales? In this blog, we’ll walk you through the steps to put together a solid sales plan
How many people in your circle use WhatsApp on a daily basis? In the digital age, instant messaging platforms like WhatsApp have become crucial tools
Since the pandemic, customer communication has changed significantly. And in the segment of medium-sized companies, 80% of their interactions are already digital, said the start-up