Centralize and automate the care of your digital channels in one place
With FlexiChat you can monitor your chats and maximize your sales on WhatsApp, Instagram and Messenger
Centralize and automate your attention
With FlexiChat you can monitor your chats and maximize your sales on WhatsApp, Instagram and Messenger
Connect your digital attention channels
More than 95% of people in Latin America and the world prefer to communicate and buy through WhatsApp. Your agents will be able to do it from the same number or more in one place.
80% of people use Instagram to search for products or services. It is key to respond to their direct messages and responses to your stories.
This channel exchanges more than 20 million messages monthly. It is perfect for managing queries about your products or services.
Instantly connect with your customers, and expand your global reach. Ideal for promoting events.
Contact your potential customers with personalized messages, offering promotions or answering questions.
Reach your potential customers quickly and directly, in a channel with high opening rates.
Quickly connect with your customers through your business’s favorite digital customer service channels.
More than 95% of people in Latin America and the world prefer to communicate and buy through WhatsApp. Your agents will be able to do it from the same number or more in one place.
80% of people use Instagram to search for products or services. It is key to respond to their direct messages and responses to your stories.
This channel exchanges more than 20 million messages monthly. It is perfect for managing queries about your products or services.
Instantly connect with your customers, and expand your global reach. Ideal for promoting events.
Contact your potential customers with personalized messages, offering promotions or answering questions.
Reach your potential customers quickly and directly, in a channel with high opening rates.
Quickly connect with your customers through your business’s favorite digital customer service channels.
Integrate FlexiChat with your preferred tools
You can quickly and easily integrate all your business tools through the API, Webhooks or Zapier
Integrate FlexiChat with your preferred tools
You can quickly and easily integrate all your business tools through the API, Webhooks or Zapier
Optimize the most important marketing, sales and satisfaction metrics
x2
sales
1 minute
reduces response time
90%
top qualified leads
100%
leads served
75%
efficiency in your management
Optimize the most important marketing, sales and satisfaction metrics
2x
sales
1 min
reduces response time
90%
top qualified leads
100%
leads served
75%
efficiency in your management
+400 customers throughout Latin America trust in us
+400 customers throughout Latin America trust in us
Our commitment sets us apart
Local support
Tailor-made implementation
Automatic lead validation
Indicators for decision making
Our commitment sets us apart
Local support
Tailor-made implementation
Automatic lead validation
Indicators for decision making
Learn about our plans and their benefits
Learn about our plans and their benefits
Basic
For businesses that are just starting their first customers
$119
USD/month
annual billing
- 5 agents
- 1,000 active contacts/month
- 1 stage
- 2 Connected Channels (WhatsApp, Instagram, among others).
- Access to Flexi Academy
Most popular
Standard
For businesses that have a good volume of customers and are looking for a high yield
$319
USD/month
annual billing
- 10 agents
- 5,000 active contacts/month
- 3 stages
- 5 Connected Channels (WhatsApp, Instagram, among others).
- Access to Flexi Academy
- Make, Zapier and API Integration
- Artificial Intelligence
- Customer Success
Professional
For businesses that have a regular volume of customers and are looking to scale their results
$799
USD/month
annual billing
- 30 agents
- 15,000 active contacts/month
- 5 stages
- 10 Connected Channels (WhatsApp, Instagram, among others).
- Access to Flexi Academy
- Make, Zapier and API Integration
- Artificial Intelligence
- Customer Success
Enterprise
For companies with a significant volume of customers and more complex requirements
$1599
USD/month
annual billing
- Unlimited agents
- 50,000 active contacts/month
- Unlimited stages
- Unlimited WhatsApp, Instagram and Messenger
- Access to Flexi Academy
- Make, Zapier and API Integration
- Artificial Intelligence
- Customer Success
Basic
For businesses that are just starting their first customers
$149
USD/month
- 5 agents
- 1,000 active contacts/month
- 1 stage
- 2 Connected Channels (WhatsApp, Instagram, among others).
- Access to Flexi Academy
Most popular
Standard
For businesses that have a good volume of customers and are looking for a high yield
$399
USD/month
- 10 agents
- 5,000 active contacts/month
- 3 stages
- 5 Connected Channels (WhatsApp, Instagram, among others).
- Access to Flexi Academy
- Make, Zapier and API Integration
- Artificial Intelligence
- Customer Success
Professional
For businesses that have a regular volume of customers and are looking to scale their results
$999
USD/month
- 30 agents
- 15,000 active contacts/month
- 5 stages
- 10 Connected Channels (WhatsApp, Instagram, among others).
- Access to Flexi Academy
- Make, Zapier and API Integration
- Artificial Intelligence
- Customer Success
Enterprise
For companies with a significant volume of customers and more complex requirements
$1949
USD/month
- Unlimited agents
- 50,000 active contacts/month
- Unlimited stages
- Unlimited WhatsApp, Instagram and Messenger
- Access to Flexi Academy
- Make, Zapier and API Integration
- Artificial Intelligence
- Customer Success
Why Monthly Active Contacts?
Monthly Active Contacts are those you have exchanged messages with during the month. Our pricing model ensures you pay only for the contacts you actually interact with, maximizing your sales opportunities.
If you exceed your Monthly Active Contact limit, your operations will not be affected; you will simply be billed for additional contacts on demand in increments of 100, at a cost of $10 per 100 additional contacts. This model is designed to handle temporary or seasonal spikes in usage. If you need a permanent increase in your contact volume, we recommend upgrading your plan to get a better cost.
6-hour onboarding program
$300 USD
/one-time payment
Get the most out of FlexiChat with an expert in WhatsApp automations.
- Channel connection
Step-by-step assistance to seamlessly integrate your channels into your Workspace.
- Workflows
Expert guidance to set up your automation workflows efficiently.
- User configuration
Learn how to create teams, add members and assign access levels.
- Data import
Get clear instructions for importing your contact database.
- Best practices
Learn the dos and don'ts of FlexiChat and improve the way you use the platform.
- Up to 6 personalized sessions, include registration
6 personalized sessions of 1 hour each with our CSMs, aimed at helping you set up your account and answering all your questions during onboarding.
- Dedicated automation expert
Enjoy expert guidance for the first 15 days. Standard support is maintained thereafter
- Consultation on process requirements
We provide advice on new needs that arise during onboarding to decide on the steps to be taken.
- Understand integration requirements
Our automation experts will understand your integration needs and provide you with the right solutions.
6-hour onboarding program
$300 USD
/one-time payment
Get the most out of FlexiChat with an expert in WhatsApp automations.
- Channel connection
Step-by-step assistance to seamlessly integrate your channels into your Workspace.
- Workflows
Expert guidance to set up your automation workflows efficiently.
- User configuration
Learn how to create teams, add members and assign access levels.
- Data import
Get clear instructions for importing your contact database.
- Best practices
Learn the dos and don'ts of FlexiChat and improve the way you use the platform.
- Up to 6 personalized sessions, including registration
6 personalized sessions of 1 hour each with our CSMs, aimed at helping you set up your account and answering all your questions during onboarding.
Dedicated automation expert
Enjoy expert guidance for the first 15 days. Standard support is maintained thereafter
- Consultation on process requirements
We provide advice on new needs that arise during onboarding to decide on the steps to be taken.
- Understand integration requirements
Our automation experts will understand your integration needs and provide you with the right solutions.
Our success stories
Our success stories
100%
Customers served
“Our customer service capacity increased from 60% to 100% when we started using FlexiChat”
Brenda Rodríguez
Planning and management coordinator – Crosland
10 second
Response times
“Our response time dropped from 1 hour to just 10 seconds when we started using the automated workflows.”
Joshiko Kohatsu
Collections – El Pino
30 minutes
Team supervision
“Centralizing our conversations in one place has allowed us to reduce the time we spend on monitoring the care of our agents in an optimal way.”
Efraín Pardo
CEO – Financial advisors AJ
100%
Customers served
“Our customer service capacity increased from 60% to 100% when we started using FlexiChat”
Brenda Rodríguez
Planning and management coordinator – Crosland
10 second
Response times
“Our response time dropped from 1 hour to just 10 seconds when we started using the automated workflows.”
Joshiko Kohatsu
Collections – El Pino
30 minutes
Team supervision
“Centralizing our conversations in one place has allowed us to reduce the time we spend on monitoring the care of our agents in an optimal way.”
Efraín Pardo
CEO – Financial advisors AJ
Discover your new workspace
Discover your new workspace
Testimonials
Testimonials
Frequent questions
What is FlexiChat?
We are an omnichannel messaging tool that centralizes and automates digital service channels, and allows viewing of all your conversations in a single and intuitive interface.
How does FlexiChat help my business?
FlexiChat helps your business in the following ways:
- You will centralize all your digital service channels on a single platform (Whatsapp, Instagram, Messenger and more)
- You will visualize and control all the conversations of your business.
- You will manage each stage of the sales or customer service process.
- You will partially or completely automate your customer service.
- You will speed up your response times by 90%.
What applications can I integrate into FlexiChat?
With FlexiChat you can connect WhatsApp, Instagram, Messenger, Telegram, SMS, Email and much more.
How many agents can attend through this channel?
Up to 3, 5, 10 or more people will be able to use the platform. For each case there will be a different rate.
Entry can be simultaneous. There will be different levels of access: for supervisors and agents.
How do I request my free demo?
- Choose the plan that best suits the needs of your business.
- Fill in the data with your payment method to subscribe to the plan. (You will not be charged until the 30 free days have passed)
- Done, you will already be subscribed to the FlexiChat plan you chose.
- As a last step, click on the WhatsApp button below to request help with the implementation of FlexiChat in your business.
What happens after the free period?
After your first 14 free days, the amount of the plan you chose will be automatically debited. If your payment cannot be made, try changing the payment method you chose.
Does the platform accept calls?
FlexiChat is designed to manage messages. You need a Flexi plan to receive phone calls with the same number as your FlexiChat account.
These calls will go to a virtual telephone switchboard at your disposal that has up to 10 extensions and a welcome message for your clients, all working from your cell phone and that of your collaborators.
In other words, the client will be able to communicate with you through WhatsApp messages and also through phone calls, something essential to close sales.
What requirements do I need to use FlexiChat?
- Valid personal Facebook account.
- Your business page on Facebook.
- Landline or mobile phone number. If you do not have it, you can get a fixed number with us.
How is Flexichat installed?
The process takes between 7 and 14 business days once the telephone line to be used is chosen. This number must be registered with Facebook so that you can open multiple messages from your customers and respond to them with various agents.
What are the prices of the plans?
Our plans start from $79 (Starter Plan), allowing you to have up to 2 agents and 1000 monthly contacts.
Frequent questions
What is FlexiChat?
We are an omnichannel messaging tool that centralizes and automates digital service channels, and allows viewing of all your conversations in a single and intuitive interface.
How does FlexiChat help my business?
FlexiChat helps your business in the following ways:
- You will centralize all your digital service channels on a single platform (Whatsapp, Instagram, Messenger and more)
- You will visualize and control all the conversations of your business.
- You will manage each stage of the sales or customer service process.
- You will partially or completely automate your customer service.
- You will speed up your response times by 90%.
What applications can I integrate into FlexiChat?
With FlexiChat you can connect WhatsApp, Instagram, Messenger, Telegram, SMS, Email and much more.
How many agents can attend through this channel?
Up to 3, 5, 10 or more people will be able to use the platform. For each case there will be a different rate.
Entry can be simultaneous. There will be different levels of access: for supervisors and agents.
How do I request my free demo?
- Choose the plan that best suits the needs of your business.
- Fill in the data with your payment method to subscribe to the plan. (You will not be charged until the 30 free days have passed)
- Done, you will already be subscribed to the FlexiChat plan you chose.
- As a last step, click on the WhatsApp button below to request help with the implementation of FlexiChat in your business.
What happens after the free period?
After your first 14 free days, the amount of the plan you chose will be automatically debited. If your payment cannot be made, try changing the payment method you chose.
Does the platform accept calls?
FlexiChat is designed to manage messages. You need a Flexi plan to receive phone calls with the same number as your FlexiChat account.
These calls will go to a virtual telephone switchboard at your disposal that has up to 10 extensions and a welcome message for your clients, all working from your cell phone and that of your collaborators.
In other words, the client will be able to communicate with you through WhatsApp messages and also through phone calls, something essential to close sales.
What requirements do I need to use FlexiChat?
- Valid personal Facebook account.
- Your business page on Facebook.
- Landline or mobile phone number. If you do not have it, you can get a fixed number with us.
How is Flexichat installed?
The process takes between 7 and 14 business days once the telephone line to be used is chosen. This number must be registered with Facebook so that you can open multiple messages from your customers and respond to them with various agents.
What are the prices of the plans?
Our plans start from $79 (Starter Plan), allowing you to have up to 2 agents and 1000 monthly contacts.