Convert 3x more, with less effort
The #1 Conversational CRM, powered by AI: manage, monitor and automate in one place
Chosen by more than 450 companies in 8 countries
Turn your conversations into growth, with support that will always be with you
Chosen by +450 companies in 8 countries, Flexi turns challenges into results, empowering sales, customer service, and collections teams with personalized strategies and the Constant support from our team, we transform companies into market leaders.
Your business evolves, Flexichat adapts
“With FlexiChat, we’ve been able to increase our leads and reduce unanswered leads from 45% to just 3%. Most importantly, we’ve tripled our sales.”
“With Flexi, I can see exactly what stage of the funnel my leads are in and adjust the follow-up strategy, which has been key for us.”
“FlexiChat has helped us scale quickly; we went from 4 to 8 agents and significantly improved our conversion rate from 3% to 10%.”
“I recommend FlexiChat for its ease of use, support, agility, and integration. The platform has allowed us to integrate all our systems and optimize our communication with customers.”
“I receive solutions to my queries and/or issues, they follow up on my requests, and they remain attentive until the resolution, providing a cordial and trustworthy service.”
Simplify, automate and sell more in 3 steps
messages
We adapt to companies of all sizes
Our platform connects directly to the official Meta API through WhatsApp Cloud API. Unlike WhatsApp Business, with the API you can:
- Create and customize more complex conversation flows, automating and scaling your marketing and customer service operations.
- Connect more than five users at a time.
- Easily integrate with other internal systems and applications of your company such as CRM or ERP
- Have administrator access to the Facebook Business Manager account
- If you use WhatsApp, you must ensure that the number you connect to the API platform is a number that receives Messages and/or Phone Calls, as you will receive a validation code to connect that same number.
Yes. On the API platform it is possible that you can migrate from another BSP.
We have two types of onboarding: free and paid.
- The free one includes one hour of support and is carried out by an expert who will guide you to connect your channel and then give you access to an Academy where you can watch our videos and customize your implementation yourself.
- The paid one is quoted according to the number of hours dedicated, where we have a basic plan of 6 hours valued at 300 USD
- The onboarding has 5 stages, we understand your business, we connect your service channels, we co-create your personalized flows, we train you and finally we register you including a satisfaction survey.
- The service includes the work of several professionals, including automation engineers, copywriting experts and an experience director.
This initial process takes two weeks. If additional needs are defined within this time, the support service is quoted for additional hours.
If you are looking to get more value from Flexichat and have a better conversational experience, the professional support service is offered in 10, 50 and 100 hour plans. The value of the professional hour is US$ 50.0 and these hours can be used for 12 months, for the initial configuration and subsequent adjustments that may be required over time.
No. With FlexiChat you are free of contracts as long as you feel well looked after.
Our Multichannel platform allows you to connect with different additional channels to WhatsApp API and these are Facebook Messenger, Instagram, Telegram, Email among others.
You can connect from 1 to “n” number of agents.
Yes, you can send messages through mass broadcasts on the WhatsApp channel, among others.
To check the additional costs, you must enter the Meta page.
FlexiChat can be integrated with other platforms through Zapier or Make.com which are integrating tools as long as the other tool is within the Apps library of both integrators.
Trust, our customers rate our customer service at a level of 4.8 out of 5.
Security, your account will be protected with two-factor authentication for access to the platform. As well as the stability that being in the AWS (Amazon Web Service) cloud offers us.