Ecommerce

The #1 Conversational CRM to scale your Ecommerce

Ecommerce isn't just about selling products; it's about creating memorable experiences that build customer loyalty and maximize ROI. However, many businesses face critical challenges that hinder their growth:

Flexi | El CRM Nº1 en LATAM, potenciado con AI: gestiona, supervisa y automatiza en un solo lugar

80% of leads do not receive effective follow-up, losing key sales opportunities.

90% of consumers leave if they don't receive an immediate response.

Abandoned carts: More than 70% of buyers do not complete their purchase.

The main challenge: How to provide an exceptional customer experience, increase conversions and optimize processes, all at the same time?

The all-in-one solution for ecommerce

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FlexiChat doesn't just optimize your processes; it turns interactions into results. Our solution powers every stage of the sales funnel with advanced tools and proven methodologies that have helped companies achieve up to 3X more conversion.

Tangible results for ecommerce:

more conversion

of best qualified leads

less in response times.

Specialized functions for ecommerce

Smart Rating

Automate the identification of leads with the highest probability of purchasing using AI. Focus only on the most promising prospects.

Follow-up messages

Automate lead tracking, answer frequently asked questions and guide customers towards purchase, increasing response rates by 50%.

Multichannel Strategies

Centralize your conversations in one place. Connect WhatsApp, Instagram and more to capture leads from any channel to serve them with speed and precision.

Strategic WhatsApp Marketing

Recover abandoned carts and close pending sales by sending personalized messages at the right time, with promotions based on the customer’s purchase and browsing history.

Analytical Dashboard

Monitor metrics like campaign conversion rates, funnel stages, and agent performance. Make data-driven decisions to optimize every interaction.

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Success stories

Scalability and Accuracy

“We increased our sales by 194% thanks to an automated communication and qualification strategy.”

3X growth in sales

“With FlexiChat, we transformed our operation. We went from 45% of unanswered leads to 3%, which allowed us to triple our sales and significantly improve the customer experience.”