How many people in your circle use WhatsApp on a daily basis? In the digital age, instant messaging platforms like WhatsApp have become crucial tools not only in our daily lives but also in the professional realm, serving as powerful…
Since the pandemic, customer communication has changed significantly. And in the segment of medium-sized companies, 80% of their interactions are already digital, said the start-up born in Silicon Valley and headquartered in Lima, FlexiChat. The CEO and founder of FlexiChat,…
The photo that opens this note is a reflection of the solution to a series of problems that I faced during my recent stay in Brazil. Here I was able to verify that customer service is still a great challenge…
Having a digital identity on the internet has become essential today. Creating a website is an effective way to build and strengthen it in your company. However, social networks are also an important factor to take into account, WhatsApp is…